Refund policy

Refund & Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Returns

• You have 30 calendar days from the date you receive your item to request a return.

• To be eligible, your item must be:

   

  • Unused and in the same condition that you received it.

  • In the original packaging (where applicable).

   

• You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned product.

• If your return is approved, we will initiate a refund to your original method of payment.

• Refunds typically take 5–10 business days to appear, depending on your payment provider.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your email address].

Non-returnable items

Certain items are not eligible for return, including:

• Gift cards

• Downloadable software or digital products

• Health and personal care items once opened (for hygiene reasons)